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Good elements of electronic sales and telemarketing practices

2019-05-27 Business No comment

Cold calling, telemarketing and telemarketing skills abound. Tested and tested by telemarketing professionals, these resources have become a system for formulating successful telemarketing. The main contents of the system include the following.

exploration. Spend at least two hours a day to screen the suspects on the list, so you can focus all your energy and resources on the most profitable prospects. This is a reliable way to cancel success. Before the start of telemarketing, the fact itself made it necessary for any telemarketing professional to conduct prospecting. Exploration ensures that your sales channels are always aligned with potential customers, so you never have a chance to sell.

Qualifying. After communicating with potential customers, it is best to qualify him before you demonstrate. The idea behind this is that the person answering the call may not be a decision maker, so there is no point in making your sales available to that person. Don't waste your time trying to sell to the wrong person. Find out if he or she is a decision maker by asking an inquiry question. A good question is: “Are other people in your department involved in the decision-making process related to this purchase so that I can send the information to them?”

Establish a rapport. The sales process is an interactive process involving gaining the trust of your potential customers, which can be achieved in many different ways. By asking the right questions, you have the opportunity to open and provide you with information about the work they do. Sympathize with them and make them feel that you really care about helping them solve problems.

Presented. Your relationship should follow your sales presentation. If you have successfully gained the trust of potential customers, then you should not be difficult to influence them with your presentation. Don't be able to provide benefits for every feature of your product or service. Use a script to guide you through a smooth presentation of the sounding session.

Objection handling. There is an objection at any stage of your sales call. They have any scorpions, so be prepared for them; they may be getting rid of your tricks. Ask questions to reverse these objections.

shut down. Don't oversell or things can be counterproductive. Remember, you don't need to complete the demo to complete the sale. The opportunity to close can come at any time, you must look for a purchase signal.

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