Team communication usually begins with task assignments and instructions from company and team leaders. Such tasks involve top-down team interaction. In the team, one-on-one and group interactions facilitate information sharing and collaboration when tasks are completed. The team also shared information and discussed back and forth through electronic and paper documents. For example, in a customer service setup, each customer's account contains a call report, so each service team member can see the conversation that has occurred.
The benefits of team communication
Effective communication is the key to high performance and efficiency in the workforce. When everyone clearly understands their role, listen to the instructions, provide updates and insights, and learn about completed and unfinished work.
In terms of communication in a team environment, the following are the benefits:
1. Identity and cohesion: The indirect result of communication is the development of identity and cohesion. As team members share ideas, participate in professional debates, and work to solve problems, they form an important bond that reinforces their problem-solving skills as a unit.
2. High participation: Make effective communication contributions for the high participation among team members, so that employees are happier and perform better. High energy levels and a commitment to seek new opportunities and ideas are also associated with high participation.
3. Strong performance: When team members interact regularly, they tend to present ideas and challenges on the desktop for group discussions. Doing so can take advantage of good ideas and incorporate them into great ideas. It also creates an opportunity to stifle potential problems in the bud.
Restrictions on team communication
The main limitation of team communication is time. In times of urgency, teamwork can hinder individuals from making faster decisions. Therefore, in this case, experienced autonomous leaders can make quick decisions.
Other limitations of team communication are:
1. Office structure: Effective communication usually requires office arrangements to reflect the opportunities for participation. The open floor layout without walls and the team members at close range are the best.
2. Conflict: From the initial formation, the team has gone through the development phase. Conflicts between employees can occur at any time, but they are especially common in the early stages of formation before workers build relationships and respect. The ability of team leaders to encourage interpersonal debate and stifle individual tensions is valuable for overcoming conflicts.
3. Communication barriers: Different work teams bring a broad perspective, but language and cultural barriers can hinder constructive communication. Sometimes it is necessary to train cultural awareness and sensitivity as well as translators to overcome these obstacles.