Everything we do is communication. Without communication, we will not be able to interact in a civilized way. Without communication, we cannot create a modern society. Without communication, we cannot create prosperity for ourselves. Without communication, we cannot build the organization necessary to replicate material wealth. Communication is the most important part of human civilization. According to the German philosopher Jürgen Habermas, social reality consists of two parts: the system and the world of life. The system consists of a political subsystem and an economic subsystem. The world of life consists of the private sphere and the public sphere. Communication in the system is strategic, or based on finding ways to find and improve methods and techniques to make our lives richer and more efficient. The communication in the living world is exactly the opposite; it is based on the symmetrical relationship between people and aims to reach consensus on many of the issues facing our social reality. Communication in the world of life is really aimed at finding common ground among all the people involved. For this reason, Habermas refers to all interactions in the world of life as communicative rationality.
If communication is so important, it means that everyone has communication strategies and strategies that have a level of competence regardless of education level, social background, nationality and common language. Unfortunately, this is not true because many people do not have the proper communication skills to succeed. Most of them are simply confused with basic communication skills in their daily lives, which are hardly enough to keep their minds above the water. What are the characteristics of a good communicator? Here are some typical features that good communicators have:
Good communicators will pay attention to what each other conveys;
2. Good communicators constantly think about the nature of their information: they always think about when, where and how they pass on their information;
Good communicators always try to find the right words, body language, dress and tone before sending a message.
4. Good communicators try to avoid using the same words when sending messages to different people, because no one is the same. Good communicators try to find out what is important to others;
5. Good communicators are always willing to stay flexible or move on after passing decisions by making decisions, solving problems, negotiating compromises, and so on.
6. Good communicators are fully aware of the reciprocal nature of communication, which is a process of giving and receiving information. Good communication requires leadership and follow-up like dance.
While the above typical features appear to be obvious and easy to understand, many people find it difficult to apply them in a consistent manner. Communication is a process that is comparable to driving a car. The more you do, the better you will become. Experience is the best teacher in communication. Moreover, the willingness to learn from your experience is very important. We certainly make mistakes, but we will try to learn from these mistakes and become better next time.
After explaining the above characteristics of good communicators, what are the ten commandments for effective communication?
1. Always try to provide feedback based on facts, rather than providing feedback based on opinions and/or emotions that may disrupt or offend others;
2. Always try sympathy or look at the situation from the perspective of the other party. Try to accept the opinions of others without preaching and/or ethics;
3. Criticize the use of neutral language and intonation;
Say what you mean instead of irony;
If you want someone else's things, please, don't order;
6. Give the other party a chance to speak, don't fall into the ' Railway';
7. Explain why certain things need to happen, don't threaten;
8. If people do not ask, do not make suggestions or comments;
9. Try to avoid ambiguity;
10. Don't talk low or talk low; avoid moving conversations to trivial things.